Visitor FAQs

Our answers to your most frequent questions

Below you will find important information for your visit to the trade show. If you have any further questions, please do not hesitate to contact us personally.

Ongoing travel restrictions at companies, budget pressure, export and sales declines as well as a political framework that can be calculated late: The postponement was preceded by an extensive consideration process that included all the aftermaths of the pandemic as well as current developments in Eastern Europe. Together, we see too many uncertainties for an event on an international level and that is why we are going back to the pole position, the date that the entire industry holds in the event calendar.

Tickets already purchased for PSI 2022 will expire. All ticket costs will be automatically refunded to your chosen payment method. Please note that the reversal may take up to 14 working days.

Voucher codes which have already been redeemed will also lose their validity for PSI 2023.

The new date for PSI is January 10 - 12, 2023 in Düsseldorf.

The ticket shop will open again in August 2022. 

Many hotels and airlines are very accommodating due to the current situation. Please contact the respective provider directly for this.

Deutsche Bahn will also refund tickets or tickets can be rebooked. You can find all the latest information here:

The exhibitor list will be available again on the website in the near future and will be updated daily. 

The Sustainability Awards will be presented at the Rheinterassen in Düsseldorf on June 21, 2022.
You will find more information about the award ceremony promptly on our website at:

Do you have any questions or need help?

Please contact us! We will be pleased to help.

Customer Service

+49 211 90191-440

Service times:

Monday - Thursday: 8:30 am – 4:30 pm
Friday: 8:30 am – 3:30 pm